Have you just reserved a flight and changed your mind? We understand that circumstances can change! Just note that cancellations not made within our ticketing period (which varies from our different ticketing locations) will be subject to airline fare rules.

Note that Sky-Tours is not acting under US regulations and doesn't have a free 24-hours cancellation policy.

But if you still need to cancel the booking which is still processing, please contact us through the online form or chat to request a cancellation. There is no guarantee of free cancellation, but if none of the travel portions is yet issued or if we can stop the issuing process - we shall cancel the booking and release the money for free*.

If your ticket(s) is/are already issued in our European ticketing location (some fares require ticketing in our main ticketing location in Europe ) we can only cancel within the same day or before 6 PM Eastern time. You may however immediately contact our support via online form or chat and, if the tariff still allows cancellations, we will only charge you 20EUR/passenger (or the equivalent in the currency paid) for our effort.

*For tickets issued by Low-Cost Carriers free cancellation is not available

Please click here to contact us via the support helpdesk:

https://support.sky-tours.com/en/new-ticket